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Faq's

Back orders: We rarely back-order merchandise but if it is necessary we will call for your approval first.

Dimensional Weight: This is the weight used by FedEx and UPS to calculate the shipping charges on each of our items. FedEx and UPS now calculate the shipping costs on boxes over three cubic feet by the dimensions, not by the actual weight.

LTL Truck Shipment: This means "Less than Truck Load" and is required for shipments which are over the maximum size limit for FedEx or UPS. In many instances large orders of even smaller items can be much cheaper to ship by truck than FedEx or UPS. For example if the shipping charge for your order on FedEx Ground is approximatley $100.00 and the minimum charge for an LTL Truck Shipment is $140.00 you can usually at least double and sometimes triple or quadruple your order and the shipping charge will still be $140.00. If you are interested in what the minimum LTL Freight cost is to your location please contact us.

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